Where Man Wins over ... smartphones and PA

Jan 2026

Perhaps the topic of this page will not be easily understood outside of Italy.
Anyhow, the Italian Public Administrations (PAs) have somewhat recently decided that web access to their services should occur via an unified authorization method instead of having a separate username and password for each administration.
This per se won't be a bad idea.

The first method was called SPID.
For unclear reasons SPID was not managed by a central authority like a Ministry, but delegated to a multiplicity of private providers (or private-right ones, a chief one was the Post).

This was not so bad at beginning (may be the initial identification procedure was a bit heavy), since most PAs required Level 1 access (i.e. username and password).
Then for a security paranoia, most PAs moved to Level 2 access (i.e. 2FA).

The implementation is a bit clumsy. It requires at least to have a cell phone (even a dumb one as I have) but they are pushing to encourage smartphone apps (bad !).
The typical access occurs as follows:

Apart from the clumsiness, the main drawback is that you are authorized to a limited number of SMS each term.

I found such limitation (and the smartphone encouragement behind it) irritating.

It is a very recent news that most SPID providers (including the Post) will apply a small yearly fee since next year. This is likely to move some people away from SPID.

Another identification mean is CNS.
The acronym means "Carta Nazionale dei Servizi" (national service card), but is commonly known as tessera sanitaria (health card), or codice fiscale (fiscal code). The card is jointly issued by the Ministries of Finance and Health. It is used for access to (regionalized) health services, and testifies your fiscal code (a SSSNNNYYMDDCnnnc code necessary to identify you with the tax offices, made up of three letters SSS from your surname, three NNN from your name, your YY year of birth, one letter M related to your month of birth and your sex, your DD day of birth, the Cnnn cadastral code of your birthplace [there are cadastral codes even for suppressed municipalities, since 1861] and finally a checksum c which is also used to make the code unique in case of homonymies).

Actually one could get a username and password associated to your card, and this originally could be used for level 1 access to regional health services.
Then they moved to 2FA wiht SMS OTP.
Then the Regional authorities decided to move to SPID ...

... unless ...

Unless you bought a smart card reader and inserted your card in it. This works effectively as 2FA.
The readers were in use even before (typically by doctors or pharmacists), but originally I did not get one, as support to non-Microsoft systems was poor.

As soon as SPID (with limited SMS support) became nearly compulsory, I got a card reader (in the meanwhile they got Linux support). The procedure to use it is relatively simple.

So this seems almost perfect except ...
except that some PAs do not accept CNS. Actually of the ones I use often, the Regional health services, the tax office (AdE), and the social security (INPS) do work with the CNS. Only the Comune of Milan (municipal authority) does not recognise CNS, but only SPID or CIE.
For me this was not critical, as I needed access to Comune only 2-3 times in a year, and could well "spend" the precious SPID SMS OTPs.

What is a CIE ?
CIE stands for Carta d'Identita' Elettronica (electronic identity card). Identity cards (which bear a photograph) has always been the primary identification document in this country, and is also valid to travel abroad in the EU and other countries.
They were originally issued as paper documents on special watermarked paper, and were valid for 5 years. Then they were extended to 10 years with a stamp on the back.

In 2011 I had to make a trek across the Swiss border and was concerned about custom officers not recognizing the stamp, so I tried to renew my card. The clerk made objections on the photograph I brought (reflections on the lenses of my glasses). I was quite upset, and I mailed the Swiss consulate ... which in less than 3 hours sent me an official federal circular (in Italian, which is one the Swiss national languages) saying they accepted the stamp on the back. What they did not accept was the extension stamp on a separate ticket accompanying the few newer identity cards issued as plastic cards (CIE 1.0).

When my card expired 5 years later, I decided I wanted a CIE. At the time one could get a CIE only at one office in Milan, booking an appointment months in advance. They took the picture themselves, so, when they suggested me to take a picture without glasses (which I do not like, I wear glasse since I was 9 and they are part of my face), I put on a pair of glasses with a mount without lenses.

While the paper identity cards were issued (printed) by the Comune, the CIE are at least nominally issued by the Ministry of Interior.

However when later I tried to insert my new CIE in the reader, it was not recognized. The ministerial help desk said it was a CIE 2.0, and their software supports only CIE 3.0. So I had to wait until the expiry.

Last year, as soon as I was close to the expiry date, I booked an appointment (now you can go to the zonal office, take the picture, astore the fingerprints, pay and then get the CIE via the Post in a few days.
I was lucky to apply soon, since in the next months there will be long queues, because all paper cards are being dismissed in August in advance of their expiry.

So now my problem was to get a Linux-compatible CIE reader.
The old one (with a slot) does not work with CIE 3.0, which require a NFC reader.

Mit der Dummheit kämpfen Götter selbst vergebens Against stupidity the gods themselves contend in vain
F.Schiller, Die Jungfrau von Orleans, III, 6 I.Asimov

sax.iasf-milano.inaf.it/~lucio/WWW/WhereManWins/cie.html :: original creation 2026 Jan 06 22:00:00 CET :: last edit 2026 Jan 07 13:33:08 CET